Tech & Science Some Samsung users say their phones randomly sent photos to contacts

07:21  03 july  2018
07:21  03 july  2018 Source:   techcrunch.com

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Some Samsung users are complaining that their smartphones randomly sent photos and scheduled texts to contacts . On Samsung ’s Galaxy S9 support board, a user said Samsung Messages became buggy after an T-Mobile RCS/advanced messaging update on his phone .

Some Samsung users are complaining that their smartphones randomly sent photos and scheduled texts to contacts . On Samsung ’s Galaxy S9 support board, a user said Samsung Messages became buggy after an T-Mobile RCS/advanced messaging update on his phone .

LONDON, ENGLAND - AUGUST 03: The Snapchat app logo is displayed on an iPhone on August 3, 2016 in London, England.  (Photo by Carl Court/Getty Images)© Carl Court/Getty Images LONDON, ENGLAND - AUGUST 03: The Snapchat app logo is displayed on an iPhone on August 3, 2016 in London, England. (Photo by Carl Court/Getty Images) Some Samsung users are complaining that their smartphones randomly sent photos and scheduled texts to contacts. According to posts on Reddit and Samsung’s official support boards first spotted by Gizmodo, the devices affected include the Galaxy S9 and Galaxy Note 8. Their owners say that Samsung Messages, the default texting app for Galaxy devices, pushed photos and scheduled texts to random contacts, but left no record of the messages being sent.

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For some Samsung phone owners, that appears to have come true. Users on Samsung 's community forums and Reddit have reported their phone 's official Messages app randomly sending photos and scheduled texts to other people.

Bad news for Samsung phone owners: some devices are randomly sending your camera roll photos to your contacts without permission. One user says his phone sent all his photos to his girlfriend.

One Reddit user says his Galaxy S9+ sent his entire photo library to a contact in the middle of the night while he was asleep (fortunately, that contact was his partner). The poster says that even though there was no evidence of the mass photo sharing in Samsung Messages, it showed up on his T-Mobile logs. He also added that he has never used the Shared tab in Samsung Gallery app, which lets users send photos through messaging apps, email or social media without leaving their photo gallery.

The issue also appears to be affecting some text messages. On Samsung’s Galaxy S9 support board, a user said Samsung Messages became buggy after an T-Mobile RCS/advanced messaging update on his phone. Errors included scheduled text messages ending up in the wrong threads.

Samsung's texting app is randomly sending messages and photos

  Samsung's texting app is randomly sending messages and photos Ever had the lingering fear that you'd inadvertently message the wrong phone contact? For some Samsung phone owners, that appears to have come true. Users on Samsung's community forums and Reddit have reported their phone's official Messages app randomly sending photos and scheduled texts to other people. In one case, it reportedly sent someone's entire photo gallery to their girlfriend overnight.

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Many complaints posted online are from people who said they are T-Mobile customers and recently updated Samsung Messages, leading to a theory that the issue may have been triggered by the carrier’s recent RCS (Rich Communication Services) updates. RCS is supposed to improve texting by adding features like group chat, video and GIF support and file and location sharing. Since several accounts said photos had been randomly sent to partners or family members, there is also speculation that the problem affects shared plans.

In a statement, a Samsung spokesperson said “We are aware of the reports regarding this matter and our technical teams are looking into it. Concerned customers are encouraged to contact us directly at 1-800-SAMSUNG.” TechCrunch has also reached out to T-Mobile for comment. The carrier told Gizmodo that “it’s not a T-mobile issues” and asked users to contact Samsung.

Samsung investigating reports its smartphones are randomly sending photos to contacts

  Samsung investigating reports its smartphones are randomly sending photos to contacts Of all the bugs that could possibly affect a smartphone, this has to be up there with the worst. Samsung is at panic stations this week following reports its smartphones have been sending photos to random contacts without permission. In other words, your worst nightmare.

Gizmodo first reported that on complaints on Reddit and Samsung ’s hosted forums that images stored on at least a few models of Samsung smartphones had been sent randomly and without warning to people in users ’ contact lists.

A report from Android Police and citing some of the users whose phones started sending out photos randomly to contacts indicates that the problem isn’t limited to just certain carriers. With an official fix from Samsung

There are currently two fixes if you are worried about the issue affecting your device. First, you can go into its app settings and revoke Samsung Message’s ability to access your storage, which means it won’t be able to send anything stored on your phone, including photos. This may be a pain, however, because it means if you do want to send photos or files through the app, you need to restore permission in settings again. The second fix is to stop using Samsung Messages until the company says the issue has been resolved and switch to a third-party messaging app instead.

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