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Tech & Science This coffee bar employs futuristic robotic baristas to make and serve your coffee -- and it signals how people are warming up to the automation trend

05:15  12 june  2018
05:15  12 june  2018 Source:   businessinsider.com.au

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Tech Insider. This coffee bar employs futuristic robotic baristas to make and serve your The robotic arm pivots and goes about its business to brew your coffee once an order is placed. There's a screen attached to the coffee station indicating where to plug in your code to pick up your coffee .

The curious story of how transatlantic exchange shaped Italy’s illustrious coffee culture. Quick to make and good to wake, the espresso became a futuristic icon at the turn of the century, sharing its name with a high-speed train. ‘Roman Espresso’: Italian coffee served in a glass with a lemon slice.

a close up of a machine© Provided by Business Insider Inc

The baristas at Cafe X can make two drinks in under a minute and will get your order right every time.

They're also not human.

The robotic coffee bar employs assembly line-style robots to build your coffee orders for you, making Cafe X a player in San Francisco's automated eatery scene that's also gaining traction across the country.

The trend has garnered pushback for impeding on jobs that could be filled by actual humans, yet Cafe X insists it focuses on "humans working alongside technology," not replacing them, said Cafe X community manager Sam Blum. And though the baristas are robots, a living and breathing Cafe X specialist is always on-site at each store.

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This system is another example of how robots and automation are replacing jobs traditionally held by people , doing them more efficiently and cheaply. It ’s the first robotic barista in the U.S., and it could serve about 120 coffees in an hour.

I'll stop here and say that there is no reason for baristas or anyone in a cafe to make you feel bad People working in the coffee profession have the opportunity to help you explore the wide world of coffee , and as such, the good ones are helpful, welcome questions, and serve your coffee with a

The venture-backed company was founded in 2015 by Henry Hu, who received funds from The Thiel Foundation, PayPal cofounder Peter Thiel's philanthropic effort, to see his endeavour through.

I visited the newest of the two Cafe X locations in San Francisco to get a glimpse of the coffee bar of the future.

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Cafe X first Robotic Cafe in USA Robot Baristas serve up coffee . Gabe Slate. The robot barista called "Sawyer" is able to serve a maximum of five cups of coffee at one go. One cup takes about four minutes to make .

Cafe X first Robotic Cafe in USA Robot Baristas serve up coffee in San Francisco at the Metreon shopping center. We discuss those important elements as you plan your coffee business; and we offer tips and recommendations.

Take a look to see what it's like:

A Cafe X location looks like any other coffee shop...

a person standing in front of a store© Provided by Business Insider Inc

Except that the barista is a little less talkative.

  This coffee bar employs futuristic robotic baristas to make and serve your coffee -- and it signals how people are warming up to the automation trend © Provided by Business Insider Inc

If you've ever avoided your usual coffee spot after realising your favourite barista wasn't staffing the counter that day, you'll probably find Cafe X appealing. The coffee station is completely automated, meaning your dirty chai latte with dairy-free milk will come out the exact same every time you visit.

Customers can use on-site kiosks to place their coffee orders.

a man standing in front of a computer© Provided by Business Insider Inc

The cafe can get busy, with both a morning rush and a lunch rush regularly coming in, but the upsides of an automated coffee service are its speed and efficiency.

The menu includes the usual items, like cappuccinos, lattes, and drip coffee, all priced at $US3. Those prices rise just a bit if you want single-origin beans to be used in your coffee order.

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Cafe X partners with local bean roasters to give customers more options when building their drinks.

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Cafe X first Robotic Cafe in USA Robot Baristas serve up coffee . The robot barista called "Sawyer" is able to serve a maximum of five cups of coffee at one go. One cup takes about four minutes to make .

Cafe X is a start- up with a new robotic barista designed to sling 120 cups of joe per hour. Even the robot gestures are crafted to evoke a true coffee bar experience. As it presents each cup to customers, the machine offers a sweeping "ta-da!" gesture.

Blum said the single-origin beans, meaning beans that are harvested at only one location, are a fan favourite and having a more in-depth customised ordering experience allows customers to learn about coffee with every visit.

You also have two milk options: Organic Clover milk, and a dairy-free oat-derived alternative aptly called Oatly.

You'll go through the same process if you order through the Cafe X app.

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The system will ask for your phone number when you place an order. A pickup code will be sent to you in a text afterwards.

The robotic arm pivots and goes about its business to brew your coffee once an order is placed.

  This coffee bar employs futuristic robotic baristas to make and serve your coffee -- and it signals how people are warming up to the automation trend © Provided by Business Insider Inc

There's a screen attached to the coffee station indicating where to plug in your code to pick up your coffee.

  This coffee bar employs futuristic robotic baristas to make and serve your coffee -- and it signals how people are warming up to the automation trend © Provided by Business Insider Inc

Once the code is accepted, a tiny hatch opens and voilà! There's your coffee.

  This coffee bar employs futuristic robotic baristas to make and serve your coffee -- and it signals how people are warming up to the automation trend © Provided by Business Insider Inc

Don't expect the robots to pump out any latte art. We're not there yet.

a hand holding a cup of coffee© Provided by Business Insider Inc

Also: If you're on the fence about the Oatly milk, I can confirm it's pretty tasty. I chose it with my dirty chai latte, thanks to an on-site product specialist who gave me a rundown on how the milk alternative would taste before I ordered it.

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So, how should you go about designing your coffee bar ? First, understand that putting together a good design is like assembling a puzzle. Normally, your cashier will operate the cash register, brew and serve drip coffee , and serve pastries and desserts. Your barista will make all your espresso-based

Sitting in a booth outside an office building in the Financial District, it 's the third barista launched by robotic coffee bar Cafe X. Robin's two "The technology exists so we can employ people to do the 'human things,' like educating people about specialty coffee or doing customer service."

Advising customers on any confusing parts of the menu or process is just one of the tasks on the docket for Cafe X specialists. Refilling beans in the robot's coffee station is another.

  This coffee bar employs futuristic robotic baristas to make and serve your coffee -- and it signals how people are warming up to the automation trend © Provided by Business Insider Inc

Blum said that by automating certain parts of the service process, these specialists have more time to interact with customers. The goal is to help them do their jobs.

As far as how consumers are adjusting to the automation technology, Cafe X's community manager Blum said more than 50% of customers are regulars, meaning people are warming up to the idea.

a close up of a machine© Provided by Business Insider Inc

"First it was more of a spectacle, but now people understand," Blum said.

There will be a third Cafe X location in San Francisco later this year, except this one will be on a street corner.

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Tucked away in the structure will be the Robotic Coffeebar 2.0, the company's upgraded system.

a close up of a box© Provided by Business Insider Inc

The new version of the automated coffee station will up its drink-making rate to three coffee orders in 40 seconds, have nitro cold brew on tap, and will be programmed with a "collaborative mode," which will allow a specialist to start a coffee order before instructing the robot to finish it.

The new location will operate the same as the existing ones: Customers can order on the Cafe X app or on kiosks and a product specialist will always be present.

a sign on the side of a building© Provided by Business Insider Inc

Going forward, Blum said the company will make Cafe X units available for office spaces and other commercial real estate in the near future.

a sign on the side of a building© Provided by Business Insider Inc

The company is also looking to expand outside of the Bay Area to cities across the country.

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