Money Andrew Wilkie fights to scrap fees for paper bills and statements

13:10  19 june  2017
13:10  19 june  2017 Source:   msn.com

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Independent MP Andrew Wilkie has introduced a private bill that would make it illegal for companies to charge a fee for paper bills and statements . Companies would be banned from charging for paper bills and statements under proposed draft laws.

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Andrew Wilkie (right) speaks at a press conference.© AAP Image/Paul Miller Andrew Wilkie (right) speaks at a press conference. Australian companies would be banned from charging customers for paper bills and statements under proposed draft laws.

Independent MP Andrew Wilkie has put a private bill to parliament that would also prevent businesses from switching customers to electronic billing without their consent.

Some people simply don't have the internet, he told MPs, or if they do it might not be reliable enough to make sure they always get a copy of invoices.

Mr Wilkie says this will disproportionately impact low-income and disadvantaged Australians.

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Herald Sun readers supported the call to scrap paper billing fees , saying they wished companies would stop pushing customers to go online when they didn’t want to. “How about not charging any paper bill fees but offering a discount to those that receive bills electronically?

The elimination of billing statements means there is less paper and clutter in your home. Some card issuers charge a fee to send a paper statement and waive this fee when you sign up to receive your billing statement online.

"(The bill) simply says that if a company wants to move to electronic statements then it can only do so with the consent of the customer and if the customer does not consent, then that customer will continue to receive paper bills and not be charged," he said on Monday.

Suppliers that don't comply will face penalties.

It follows calls by Labor MP Tim Hammond in May to introduce similar laws.

He wanted legislation that gave Australians the right to receive communications from banks, electricity providers, telcos and others by mail at no extra cost.

Mr Hammond argued that companies often charged a fee as a disincentive and that it did not represent the actual cost incurred by them.

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